This privacy notice explains how we, Revolting on Screen Ltd. T/A The Arzner of 10 Bermondsey Square, London, SE1 3UN and our group companies, process your personal data when you use our online services, visit our venues or otherwise engage with us.

If you wish to contact us about your data protection rights or if you do not understand anything explained in this notice, please email, hello@thearzner.com

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If you are under 13 years old, you must not access our services without your parent or guardian. If you are older, you should speak to them or to us if you do not understand anything explained in this notice.
 

1. Who does this privacy notice apply to?

This notice applies to:

• our users who access our website, app and other online services;

• our customers and members who visit or rent our venues;

• guests who attend private events at our venues;

• our suppliers and business partners;

• our job applicants; and

• anyone else who interacts with us, when you call, email or visit us or otherwise interact with us.

This notice applies to you if you act in your personal capacity, for example, if you visit our cinemas for leisure, or if you act in your professional capacity as an employee or agent of an organisation

 

2. What types of information do we process?

Generally, “personal data” means any information that identifies you or relates to you.

This will include your name, membership number and other membership information, payment details, the details of your query and other information that is obviously about you. However, it will also include technical data, such as the IP address of your device. Based on your visits, we may infer information about what type of movies you like the most and what are your interests. Please see the categories of personal data which we process about you at the end of this notice.

You can exercise your rights in relation to all such personal data about you.

 

3. Data accuracy

We will rely on the personal data provided by you as accurate, complete and up to date. We would kindly ask that you keep us informed of any changes.

 

4. Why do we process your personal data?

We keep our processes and data collection under review and will update this notice should any personal data no longer be necessary for the given purpose. 

 

5. Who else gets to see your data?

The activities set out above necessitate that we share your personal data with third parties, including with (i) our third parties that provide services or advice to us, (ii) our marketing and analytics partners deploying cookies and similar technologies in our services, such as Google Ireland Limited or Meta Platforms Ireland Limited, (iii) our affiliated companies, (iv) persons or authorities where we are compelled by law or responsible practices or for legal claims, (v) to the relevant entity in case of a merger, acquisition or collaboration, and (viii) other third parties where you have requested such sharing or provided your consent.

 

6. Third parties may process your personal data

Our services may contain links to other websites, third party services, such as Facebook, Instagram and plugins. You should check the privacy statements of these third party providers before you use them as we are not responsible for how they may process your personal data.

 

7. How long is your personal data kept?

We will keep your personal data for as long as is necessary for the purposes of which it's collected or longer, as may be required by law or for legal claims. You may contact us for further details or request deletion of your personal data at any time.

We will generally keep your personal data for 3 years after your last interaction with us, i.e. buying a ticket, opening an email, contacting us or visiting our website. However, in practice the retention period will likely be shorter if the information is no longer needed or longer if required for our lawful purposes. The table below sets out retention periods for specific categories of personal data.

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8. How do we secure your personal data?

We maintain appropriate organisational and technological safeguards to help protect against unauthorised use, access to or accidental loss, alteration or destruction of the personal data we hold. We also seek to ensure our third-party service providers do the same. We endeavour to use the least amount of personal data as is required for each purpose. We will employ pseudonymisation and anonymisation techniques, where appropriate.  Our staff access your personal data on a “need to know” basis.

 

9. Where is your personal data processed?

Generally, your personal data is held in the UK. We may transfer your personal data to our suppliers, business partners and other third parties in countries different to your country of residence.
 

Each of our recipients is subject to appropriate safeguards such as due diligence and the standard contractual clauses for international transfers of personal data.
 

10. Opt-out

If you would like us to stop sending you marketing communications and to process your personal data for direct marketing purposes, please contact us.

You can request to stop receiving our marketing communications at any time by clicking on the unsubscribe link at the bottom of each marketing message.

 

11. Your data protection rights

Subject to certain exemptions, limitations and appropriate proof of identity, you will generally have the following rights in relation to your personal data:

• Right to information about matters set out in this notice. You may also contact us for further details about our retention policy, international data transfers and other information.

• Right to make an access request to receive a copy of your personal data held by us.

• Right to rectification of any inaccurate or incomplete personal data.

• Right to withdraw consent previously provided.

• Right to object to our processing of personal data based on our legitimate interests.

• Right to erasure of personal data that is no longer needed.

• Restriction on the processing of personal data.

• Right to data portability from one service provider to another, where applicable.

• Right to lodge a complaint with the Information Commissioner’s Office. 

All requests will be processed without delay and in a timely manner and no later than within one month. If we cannot process your request within this period, we shall explain why and process it as soon as possible thereafter.

 

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12. Updates

If we make any changes to our notice, you will be able to see them on this page. You should regularly check for updates, as indicated by the “Last updated” date at the top.

If you do not agree with the changes, please do not continue to use our website or services. Of course, if any such changes significantly affect you, we will ask for your prior consent where we are required to do so by law.